Grievance Redressal Contact:
Plot No. 77-A, Iffco Road, Sector 18, Gurgaon - 122015, Haryana -India.
Time: Mon to Sat (10:00 to 19:00)
Email: sme.care@droom.in
Contact No: 9650 08 08 08
Frequently Asked Questions-
What is Automobile Dealership App?
Automobile Dealership App is a mobile app that has been built to simplify the lives of dealers. It helps the dealers to manage their customers, vehicles that are listed, and sales numbers on the same platform.
Why should I use the Automobile Dealership App?
The Automobile Dealership App will help the dealers to communicate with their customers, track leads on a real time basis, enjoy an easy selling process, and calculate their profit percentage easily and smoothly.
Is the Automobile Dealership App easy to use with iOS (Apple Phone)?
Yes, the Automobile Dealership App is compatible with iOS. It is available on both App Store and Android Play Store.
How much do I need to pay to use the Automobile Dealership App?
The Automobile Dealership App comes FREE of Cost to the Dealers who have subscribed to Droom's eCommerce Manages Services (EMS).
What buyer details will be captured through the Automobile Dealership App?
Automobile Dealership App will capture basic Customer information of a customer- Name, Phone Number, Email ID (optional). In addition dealers will be able to add customer requirements like interested vehicles and budget in the lead.
How can the lead categorisation be done on Automobile Dealership App?
Dealers can categorise the leads as Hot Leads, Warm Leads, Cold Leads, DND.
Hot leads - Very interested customers
Warm leads - Customers have similar interest
Cold leads - Customers’ actions pending for long time
DND - Not interested at all
Besides these, Leads can also be categorised based on customer requirement which are - Buy, Sell or Exchange
How to list an inventory on Automobile Dealership App?
Dealers can list their vehicles on Automobile Dealership App with details like Make, Model, Year, Variant/Trim, Fuel Type, Color, Transmission Type, Kilometers Driven, Registration, and by uploading minimum 3 photos.
What dealers can access through the Automobile Dealership App Admin Page?
From the Admin Page, the dealers can fill in information like- About Dealer, Primary SPOC, Email ID, Address, Phone No., USP and Bank Details. This data will be linked to the Online Dealership website.