PRIVACY POLICY
Last Updated on: - 24th November 2022
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.excellentcarz.com website and other owned and operated sub-domain(s) and page(s).
This Privacy Policy constitute a binding legal agreement between Users and the Platform.
The domain name www.excellentcarz.com (hereinafter referred to as the “Website”)is owned/licensed and operated by Excellent Carz, a Proprietorship Firm incorporated under the laws of India, having its registered office at: Bengaluru, Karnataka (hereinafter, individually and/ or collectively referred to as “Dealer”). Dealer will/may provide access to a variety of services such as buying and selling of 4W/2W and any other service(s) that the Dealer may offer in future on the Website (hereinafter referred to as the “Services”), including but not limited to access to the Website or any other sub-domain(s)/sub-page(s) (hereinafter individually and collectively referred to as “Platform”).
For the purpose of this Privacy Policy, wherever the context so requires "You", “Your” or "User" shall mean any natural or legal person who is a User/visitor/registered buyer on the Platform availing the Services, raising queries and seeking information and/ or who has agreed to become User on the Platform by providing registration data while registering on the Platform as registered User using the computer systems. The Dealer allows the User to surf the Platform or make purchases with/without registering on the Platform. The term "We", "Us", "Our" shall mean the Dealer.
(Non-capitalised words wherever in this Privacy Policy already defined shall have the same meaning as capitalised words)
NOTE:
THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF ELECTRONIC CONTRACT IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER (AS AMENDED FROM TIME TO TIME) AND DOES NOT REQUIRE ANY PHYSICAL SIGNATURE OR SEAL.
Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not access or use our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
1. COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION
This Privacy Policy extends to both, Users who visit the Website but do not transact business on the Website and as well as Users who are registered on the Website and transact business on the Website. When You use our Website, We collect and store your personal information which is provided by You from time to time. We may also share your Personal or non-Personal information where it is required and share the same with third Parties for providing You the product or service and you provide us, your unconditional consent to do the same.
Our primary goal in doing so is to provide You a safe, efficient, smooth and customized experience. This allows Us to provide Services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, You can browse the Website without telling us who you are or revealing any personal information about yourself. Once You give us your personal information, you are not anonymous to Us. Where possible, we indicate which fields are mandatory/required and which fields are optional. You always have the option to not provide information by choosing not to use a particular Service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our Users' demographics, interests, and behaviour to better understand, protect and serve our Users. This information is compiled and analyzed on an aggregated basis. This information may include, but is not limited to, the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
By using the Website or the Services, You consent to collection, storage, and use of the personal information You provide (including any changes thereto as provided by you or your representatives, nominees, assigns) for any of the Services that We offer. Users of the Website agree and acknowledge that they are being made fully aware by the Website about the manner and the purposes for which the information so shared/disclosed by them will be used.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files/pieces of information stored by a web server on a web browser so it can be later read back from that browser. The acceptance of cookies is not a requirement for visiting the Website. However, We would like to point out that some functionality on the Website and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when You visit certain pages on the Website and they are stored by your internet browser on our computer's hard drive. Usually, cookies contain two pieces of information: a site name and a unique user ID. Cookies cannot be used alone to identify you, although they may be used to identify Your IP address.
We also use cookies to allow You to enter your password less frequently during a session. Cookies can also help Us provide information that is targeted to Your interests. Most cookies are "session cookies," meaning that they are automatically deleted from Your hard drive at the end of a session. You are always free to decline our cookies if Your browser permits, although in that case You may not be able to use certain features on the Website and You may be required to re-enter your password more frequently during a session.
Additionally, You may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
If You choose to buy/transact on the Website, we collect information about your buying/transaction behaviour.
When You transact with Us, we collect some additional information, such as a billing address, a credit card/debit card number and a credit card/debit card expiration date and/or other payment instrument details and tracking information from cheques or money orders.
If You choose to post messages on our message boards, chat rooms or other message areas/inbox or leave feedback, We will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by applicable laws.
If You send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We collect personally identifiable information (email address, name, phone number, credit card/debit card/other payment instrument details, personal details of your mobile phone, such as unique IMEI number(s), etc.) from you when you set up a free account with us.
While You can browse some sections of Our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use Your contact information to send you offers based on Your previous orders and your interests.
By sharing/posting such personally identifiable information on our Website, You hereby unconditionally and without any riders, agree and acknowledge that Dealer may store and at time, if required, share the personal information so provided by You with other Users for the purposes of providing the services on this Website.
We will only keep Your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
2. USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION
We use personal information to provide the Services You request. To the extent We use your personal information to market to You and We will provide you the ability to opt-out of such uses. We use Your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in Our products and Services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to You at the time of collection.
In our efforts to continually improve our product and service offerings, We collect and analyse demographic and profile data about our users' activity on our Website.
We identify and use Your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask You to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor and/ or rate your experience at our Website, providing you with content that We think You might be interested in and to display content according to your preferences.
3. SHARING OF PERSONAL INFORMATION
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our Services; and to facilitate joint or co-branded services that You request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We further clarify that by using our Website and/or Services available on the Website, We may utilize/disclose the details shared by Our users, without prejudice to any of their rights, for commercial or non-commercial purposes which we in our sole discretion consider necessary for our business purposes or otherwise.
We and our affiliates will share some or all of your personal information with another business entity should We (or our assets) plan to merge with, or be acquired by that business entity, or reorganization, amalgamation, restructuring of business. Should such a transaction occur that another business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your personal information.
4. LINKS TO OTHER SITES
Our Website contains links to other websites that may collect personally identifiable information about You. We are not responsible for the privacy practices or the content of those linked websites nor for any third party to whom We transfer your data in accordance with our Privacy Policy.
5. SECURITY PRECAUTIONS
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever You change or access your account information, We offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
6. CHOICE / OPT-OUT
We provide all Users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you have any concern about privacy or grievances with the Website or any of its content or to report any abuse of laws or breach of this Privacy Policy, please contact us at nadeem9611725013@gmail.com with a thorough description of such concerns/issues faced by you and we will try to resolve the issue for you.
7. DATA DELETION OF USERS
If any registered User requests their personal data/information or account to be deleted from the Website, sub domains and Dealer owned and operated web pages, We honour such requests and delete the said user data from our servers. The Users can send an email on the customer support id nadeem9611725013@gmail.com for request of their User data from the Website and We will delete the Users data within 24 hours and intimate the User on their registered email on the action taken.
8. ADVERTISEMENTS ON THE WEBSITE
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
9. YOUR CONSENT
By using the Website and/or by providing your information, You consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this Privacy Policy.
If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
10. CONTACT US / GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made there under, in case you have any grievances about the use of this Website/any of the policies for use/availing the services on the Website, please contact the undersigned for any questions or comments or any grievances regarding this Platform by electronic or written communication or oral communication:
Name: Excellent Carz
Address: Bengaluru, Karnataka - 560069
Phone No.: +91-9740620959
Email Id: nadeem9611725013@gmail.com